Purpose of Data Collection
We collect and use your information strictly for:
Providing and improving app security features.
User account management and customer support.
Communication purposes (notifications, alerts, and support).
Compliance with legal obligations.
We explicitly do not sell, trade, or rent your personal data to third parties.
Data Retention Policy
Location data and captured images: Automatically deleted within 30 days.
Personal details (name, contact): Retained as long as your account remains active or as required by law.
Third-party Services
We use the following third-party services:
DigitalOcean (Mumbai, India): Secure cloud server hosting and storage.
Firebase: Authentication and app analytics.
Twilio: IVR and calling functionalities.
WhatsApp Business API: Communication with retailers.
OpenStreetMap (OSM): Map services.
These services have their own privacy policies and practices. We encourage users to review their privacy policies as well.
Data Security Measures
We employ reasonable security measures to safeguard your data, including:
Data encryption during transmission (SSL/TLS).
Secure storage with strict access control.
Regular monitoring and security audits
Data Breach Notification
In the event of a data breach or unauthorized access, we will notify affected users promptly via email or in-app notifications within 72 hours of detection. Notifications will clearly explain the breach details, affected data, immediate actions taken, and recommendations for user action.
User's Rights
As our valued user, you have the right to:
Access your data collected by us.
Request correction or deletion of your personal information.
Withdraw your consent for data collection and processing at any time.
To exercise any of these rights, please contact us at support@foltax.com.
Children's Privacy
While our app provides security services that may be used by minors, we do not knowingly collect personal data from children under the age of 13 without explicit parental consent. If you become aware that a child has provided personal data without consent, please contact us immediately.
Compliance & Jurisdiction
Our Privacy Policy fully complies with India's Information Technology Act (2000) and the upcoming Personal Data Protection Bill. Disputes related to privacy will be resolved under Indian law and subject to jurisdiction in courts located in Mumbai, India.
Policy Updates
We may occasionally update this policy. You will be notified about significant changes through email or in-app notifications.
By using Foltax, you consent to our Privacy Policy.